Asked and answered
Seventeen Questions
The ones that actually arrive. Several are answered with a plain no, and those tend to be the useful ones.
Seventeen
Is a quote really free?
Yes, and it commits nobody. No driver pays this desk anything at any stage, and no page of this site asks for a card.
What backs it is the request form at booking, which states it in its first sentence. Of the nine claims this trade runs on, it is the single one this site makes.
Do you own the parking lot?
No. Standrow LLC is a reservations desk. It owns no lot, leases none, operates none and employs nobody who works on one.
An operator holds the ground and answers for it. What a reservations desk is and is not sets that out in one page, and this desk will name the operator in writing whenever asked.
Are you connected to the airport?
No, in every sense. The field is owned by Allegheny County and run by its airport authority. This company has no relationship with either, is endorsed by neither, holds no permit from either and speaks for neither.
Nothing on this site claims access to the field, its curbs or its own parking. Its own parking is booked through the airport and this desk has no part in it.
Why is there no price list anywhere?
No agreement with any operator means no tariff, and with no tariff any number on this page would be one somebody made up. Planning around a made up number ends at the gate.
What arrives instead is a spread of answers from whichever operators replied, every one carrying both the rate and the total handed over at the gate. Pricing explains it and what you are paying for takes the price apart in four parts.
What is the total, including everything?
That is exactly the question to ask, and it is the one this desk asks of every operator on every request. A rate and a total are different numbers and only one of them is what you hand over.
What gets added at the gate lists what can legitimately appear: parking tax, card handling, sometimes a shuttle charge, sometimes an oversize charge.
Are the lots licensed and insured?
This desk will not say. It has read nobody's paperwork, and characterizing somebody else's regulatory standing is not something a reservations desk can do honestly. No license number and no policy number appears on any page here.
What it does instead is more useful: it names the operator in writing on request, before anything is committed, so a driver can ask that operator directly.
Is the lot secure?
No page here says so, and that is deliberate. Words like secure, monitored and watched are used loosely in this trade and are heard as promises about custody.
No operator has told this desk that a person watches any particular vehicle. What an attendant is actually for sets out what the words genuinely cover, which is smaller and more useful than what they suggest.
How far out are the lots?
Ask for miles rather than minutes, and this desk quotes miles. Minutes are a claim about traffic on the day somebody drove it with a stopwatch.
The field sits west of the city and off airport lots line the approach. Why the ground costs what it costs explains why distance is the first thing to establish and the first thing in every quote.
How often does the shuttle run?
It depends entirely on the operator, and it is the number that decides your morning. Ask for the interval at the hour you will actually be there, because many operations run tighter during the morning bank and looser midday.
The van is the product explains why. A driver spends four minutes on the ground and twenty in the van.
What if my flight lands after the last shuttle?
Ask before you book, because the answers differ and one of them is a taxi. Some operators run on demand all night, some have a call number and a wait, and some stop.
This desk asks that question of every operator it quotes and prints the answer. The first run and the last covers both edges of the day.
Will somebody else have my keys?
Sometimes, and it is worth knowing which arrangement you have booked. Stacked lots need keys because cars have to be shuffled; a marked bay does not.
Whether anybody else holds your keys sets out the three arrangements and the three questions to ask. Whatever the answer, take anything that matters out of the car.
Can I get covered parking?
Often, and covered means three different products quoted as one: a steel canopy, a deck, or the top floor of a deck which is an open lot with a longer walk.
What a roof actually buys explains the difference and why in this climate the winter case for cover is the strong one.
What does it cost to change or cancel?
Nothing whatever, at any notice. Since no money crosses this desk, no fee is possible at it.
Separately, the operator holds terms of its own, and those go in front of a driver ahead of any commitment rather than after one. Changes and cancellation.
Is the line answered at any hour?
No. The desk answers Mon to Thu 7 am to 7 pm, Fri to Sun 7 am to 3 pm Eastern, and outside those hours it sits unopened until the desk is next staffed. Answering around the clock is one of the eight claims this site declines to make.
For anything happening on the day, the telephone during posted hours is the route that works. +1 (412) 249-3705.
Can you get me a space today?
Sometimes, and it is never promised. Whether a space exists today depends on what is empty at that hour on ground this desk does not own.
Same day space is therefore not among the things this site states on the claims table. Telephone rather than writing: a same day request does not survive a mailbox.
Do you cover other airports?
No. One field, one county. Where this desk works draws the line and explains why it is drawn there rather than wider.
A desk claiming a dozen cities is either much larger than this one or is reading the same listings a driver could read for themselves.
Why are there no reviews on this site?
Because none are real. None has ever been submitted and none invented, which leaves this site without a review block, without stars and without a tally of anything.
Awards, badges and any count of spaces booked are absent for the same reason: each would have to be invented. Services says exactly that, in the spot such a block would occupy.
Still not answered
Telephone +1 (412) 249-3705 during Mon to Thu 7 am to 7 pm, Fri to Sun 7 am to 3 pm Eastern, or write to rows@sablebearings.com. Anything about a mistake on this site goes to standing@sablebearings.com and is read first.